Privacy Policy

This privacy policy describes how CocoonFeet collects, uses, and shares personal information of users of our website, https://www.cocoonfeet.com.

1. Information We Collect:

   • Information You Give Us: We collect your name, billing address, shipping address, email address, phone number, and payment information when you place an order.

   • Information We Get From Others: We may get information about you from other sources, such as social media platforms if you connect your account to our website.

   • Information Automatically Collected: We automatically log information about you and your computer. For example, when visiting our website, we log your computer operating system type, browser type, browser language, the website you visited before browsing to our website, pages you viewed, how long you spent on a page, access times, and information about your use of and actions on our website.

   • Cookies: We may log information using “cookies, ” small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our website. This type of information is collected to make the website more useful to you and to tailor the experience with us to meet your special interests and needs.

2. Use of Personal Information:

   We use your personal information to:

   • Operate, maintain, and improve our website, products, and services.
   • Process and deliver orders, including managing payments, fees, and charges.
   • Respond to comments and questions and provide customer service.
   • Send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
   • Communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
   • Link or combine user information with other personal information.
   • Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

3. Sharing of Personal Information:

   We may share personal information as follows:

   • With Your Consent: We may share information with your consent or at your direction.

   • Third-Party Service Providers: We may share information with third-party vendors, consultants, and other service providers who work for us and need access to your information to do that work. Examples include payment processors and shipping companies.

   • For Legal Reasons: We may share information if we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request; to enforce our agreements, policies and terms of service; to protect the security or integrity of our products and services; to protect ourselves, our other customers, or the public from harm or illegal activities; or to respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing a death or serious bodily injury.

   • Business Transfers: We may share or transfer information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Security of Your Personal Information:

   We take reasonable steps to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no company can fully eliminate security risks associated with personal information.

5. Your Choices About Your Information:

   • Promotional Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations.

   • Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.

6. Changes to This Privacy Policy:

   We may change this privacy policy. If we make any changes, we will change the Last Updated date above. We encourage you to review the privacy policy whenever you access our website to stay informed about our information practices and the ways you can help protect your privacy.

7. Contact Information:

   We welcome your comments or questions about this privacy policy. You may contact us at su*****@********et.com.

Last Updated: 29/11/2025